Privacy Policy

Introduction

velorixena.top AS ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at velorixena.top or use our educational technology services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

The data we collect includes both information you provide directly to us and information we gather automatically when you use our services. This data collection allows us to provide, improve, and personalise our educational technology platform.

Information you provide to us:

• Contact information (name, email address, phone number)
• Account registration details
• Communication preferences
• Educational institution information
• Messages and enquiries you send to us
• Payment and billing information (processed securely by third-party payment providers)

Information we collect automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location based on IP address)
• Cookie and tracking technology data

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. Our primary purpose is to provide and improve our educational technology services whilst ensuring compliance with applicable laws.

We use your information to:

• Provide and maintain our educational technology platform
• Process your subscription and manage your account
• Communicate with you about our services and support
• Improve our platform through analytics and user feedback
• Ensure security and prevent fraud
• Comply with legal obligations and resolve disputes
• Send marketing communications (with your consent)
• Personalise your experience on our platform

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purpose, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in delivering our services (hosting, payment processing, customer support)
• Analytics and advertising partners (Google Analytics, Google Ads)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for the duration of your subscription plus seven years for accounting and legal purposes. Marketing data is retained until you opt out or for a maximum of three years from your last interaction with us.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These your rights include the ability to control how your information is processed and used by our organisation.

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Correct inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Limit how we process your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for processing where applicable

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are designed for educational institutions and are not directly targeted at children under 16. When processing data of minors through our educational platform, we ensure appropriate consent mechanisms and additional protections are in place in accordance with GDPR requirements.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us through the following contact information:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also provide additional notice through email or our platform.

By continuing to use our services after any changes become effective, you acknowledge that you have read and understood the updated Privacy Policy.